The cheapest thing isn't always the best dealWhy India's malls keep getting biggerZomato isn't really selling foodZerodha made investing feel like a normal thingIndian families are surprisingly good at running businessesQuick commerce is really a business about impatienceIndiGo taught me a full plane isn't enoughDMart doesn't look impressive, that's the pointUPI made money feel smallerThe cheapest thing isn't always the best dealWhy India's malls keep getting biggerZomato isn't really selling foodZerodha made investing feel like a normal thingIndian families are surprisingly good at running businessesQuick commerce is really a business about impatienceIndiGo taught me a full plane isn't enoughDMart doesn't look impressive, that's the pointUPI made money feel smaller
← Back to the archive Finance

The cheapest thing isn't always the best deal

We love a discount. Businesses spend a lot of money making sure we forget that cheap and valuable are not the same thing.

A price tag with a rupee symbol, illustrating discounts and value

i’ve noticed something about how we talk about money in India. we love a discount. ₹999 cut to ₹799. “save ₹200.” “buy one get one.” “lowest price.” sometimes the discount is genuinely useful. and sometimes we’re just being talked into spending money we weren’t going to spend.

cheap and valuable aren’t the same thing

this sounds obvious, but businesses spend a lot of money making sure we forget it. a ₹500 shirt that lasts a year isn’t cheaper than a ₹1,500 shirt that lasts five. a ₹200 food order isn’t cheap if you wouldn’t have ordered it without the discount. a ₹20 delivery fee might actually save you an hour. the number on the receipt doesn’t tell you the full cost.

businesses understand this better than we do

a discount isn’t always about lowering the price for good. often it’s about changing your behaviour. get you to try the product. get you to come back. get you to buy a bit more. clear old stock. enter a new market. get you comparing against the crossed-out price instead of the actual value. so a discount can be an investment. the company is buying behaviour, and if the behaviour sticks after the discount ends, the investment worked.

this is why unit economics matter

a business can pull in huge revenue by constantly giving people reasons to buy. that doesn’t mean the model is any good. you have to ask what’s left after the discount, the delivery, the staff, the payment costs, the customer acquisition, everything it took to fulfil the order. that’s where the economics become real.

the cheapest transaction is not always the cheapest decision.

that’s probably the most useful thing studying businesses has taught me. companies don’t make money just because customers spend money. they make money when the economics underneath that spending actually work. and as a customer, i should remember the same thing. saving ₹300 feels great. not spending ₹1,000 feels even better.

144Views
38Likes
0Comments

Comments