The cheapest thing isn't always the best dealWhy India's malls keep getting biggerZomato isn't really selling foodZerodha made investing feel like a normal thingIndian families are surprisingly good at running businessesQuick commerce is really a business about impatienceIndiGo taught me a full plane isn't enoughDMart doesn't look impressive, that's the pointUPI made money feel smallerThe cheapest thing isn't always the best dealWhy India's malls keep getting biggerZomato isn't really selling foodZerodha made investing feel like a normal thingIndian families are surprisingly good at running businessesQuick commerce is really a business about impatienceIndiGo taught me a full plane isn't enoughDMart doesn't look impressive, that's the pointUPI made money feel smaller
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Zerodha made investing feel like a normal thing

Technology can take the fear out of investing. It still can't take the human out of the investor.

A candlestick chart, illustrating retail investing

there was a time when investing felt like something other people did. people with newspapers. people who knew what “PE ratio” meant without looking it up. people who had strong opinions about companies i’d never heard of. then investing started showing up on phones, and suddenly the barrier looked a lot smaller.

the product wasn’t really the trading screen

Zerodha changed the cost and the interface of retail investing in India. but i think the bigger change was psychological. the platform made the whole thing feel accessible. you could open an account, look at a company, buy a share, and watch what happened. the technology didn’t remove the risk. it removed some of the intimidation. that’s an important difference.

lower friction changes behaviour

when something gets easier, more people try it. India’s retail participation in the markets has grown a lot over the past decade, alongside the rise of online brokerages and investment apps. but easy access creates a second problem. once investing becomes easy, so does overconfidence. the same phone that lets you buy a good business also lets you buy something you understand nothing about, and the app can’t tell the difference.

the app can’t teach patience

this is the part i find most interesting. technology can make investing easier. it cannot make the investor disciplined. you can cut brokerage fees, simplify the screen, make the charts look beautiful, and none of it stops someone from buying a stock just because it went up yesterday.

making investing easier doesn’t make it easier to do well.

that’s probably the biggest lesson in it. technology can remove friction. it can’t remove human behaviour. and that’s the one variable nobody has figured out how to uninstall.

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